The beauty of the British transport system is its unpredictability. Just when you’re already on a tight deadline the M25 does its worst. Last Friday one of our clients asked us to deliver some goods to Aylesbury in Buckinghamshire. Our driver collected about 3.30pm and had to be there by 6pm when the chap was leaving. Not normally a problem! Anyway the M25 was an absolute nightmare and Keith, our driver, arrived at 6.03pm. Of course the chap had long since left and the place was all locked up. Keith wandered around trying to find someone, phoned me, I phoned our client etc etc. Anyway fortunately the cleaner turned up and very kindly agreed to sign for the boxes and put them in reception for the weekend. Our lucky day!
We will of course always try our best to deliver at the first attempt but unfortunately traffic problems do of course occur from time to time but we will always keep clients informed.
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